Your administrative backlog, handled.
Your administrative backlog, handled.
Your administrative backlog, handled.
Diagna’s AI staff work inside your EHR to process faxes, manage referrals, and keep patient workflows moving.
Diagna’s AI staff work inside your EHR to process faxes, manage referrals, and keep patient workflows moving.
BEHIND EVERY FAX
BEHIND EVERY FAX
BEHIND EVERY FAX
Fax is only the beginning.
Fax is only the beginning.
Every incoming document creates more work: identifying the patient, extracting information, updating the EHR, and following up when something is missing.
A single fax creates hours of work: reviewing, retyping, routing, and chasing missing information.
Every incoming document creates more work: identifying the patient, extracting information, updating the EHR, and following up when something is missing.
MANUAL WORKFLOW
MANUAL WORKFLOW
MANUAL WORKFLOW
STEP 01
STEP 01
STEP 01
Fax received
→
→
↓
STEP 02
STEP 02
STEP 02
Staff reads it
→
→
↓
STEP 03
STEP 03
STEP 03
Data re-entered
→
→
↓
STEP 04
STEP 04
STEP 04
Follow-up required
AUTOMATED END TO END
AUTOMATED END TO END
Fax received
Fax received
→
→
↓
✦ AI PROCESSING
✦ AI PROCESSING
Reads & classifies
Reads & classifies
→
→
↓
EHR updated
EHR updated
→
→
↓
Fax routed
Fax routed
Diagna completes the workflow automatically inside your existing systems.
Diagna completes the workflow automatically inside your existing systems.
Diagna completes the workflow automatically inside your existing systems.
DIAGNA PRODUCTS
DIAGNA PRODUCTS
DIAGNA PRODUCTS
One platform for the work that piles up.
One platform for the work that piles up.
One platform for the work that piles up.
Deploy AI staff across the administrative workflows consuming your team’s time.
Deploy AI staff across the administrative workflows consuming your team’s time.
ONE CONNECTED WORKFLOW
FaxIncoming documents
EmailAttachments
UploadsForms and files
✦ AI STAFF
and routes
EHRRecords updated
Your teamExceptions routed
WorkflowWork completed
BUILT AROUND YOUR WORKFLOW
BUILT AROUND YOUR WORKFLOW
BUILT AROUND YOUR WORKFLOW
Works inside your EHR and beyond it.
Works inside your EHR and beyond it.
Works inside your EHR and beyond it.
Diagna connects incoming documents, administrative workflows, and patient records without adding another system for your team to manage.
Diagna connects incoming documents, administrative workflows, and patient records without adding another system for your team to manage.
Diagna connects incoming documents, administrative workflows, and patient records without adding another system for your team to manage.
Connect incoming work
Connect incoming work
Bring together faxes, emails, uploads, and other incoming documents.
Bring together faxes, emails, uploads, and other incoming documents.
Act inside your EHR
Find patient records, enter structured information, and keep data current.
Find patient records, enter structured information, and keep data current.
Bring in your team when needed
Route incomplete or unclear work to the right person with the necessary context.
SEE DIAGNA AT WORK
SEE DIAGNA AT WORK
SEE DIAGNA AT WORK
From incoming fax to completed workflow.
From incoming fax to completed workflow.
From incoming fax to completed workflow.
Watch Diagna classify a document, update the EHR, and route the work automatically.
Watch Diagna classify a document, update the EHR, and route the work automatically.
See what Diagna can automate for your team
See what Diagna can automate for your team
CUSTOMER RESULTS
CUSTOMER RESULTS
CUSTOMER RESULTS
Hours returned to the front office. Every day.
Hours returned to the front office. Every day.
Hours returned to the front office. Every day.
After introducing Diagna, one practice eliminated its fax backlog and reclaimed time for patient-facing, revenue-generating work.
After introducing Diagna, one practice eliminated its fax backlog and reclaimed time for patient-facing, revenue-generating work.
6+ hours
6+ hours
Saved across front-office work each day
Saved across front-office work each day
3 hrs → 10 min
3 hrs → 10 min
Daily fax sorting, routing, and review
Daily fax sorting, routing, and review
Backlog cleared
Backlog cleared
Reduced from a standing 2-day fax backlog
Reduced from a standing 2-day fax backlog
“Diagna took the time to understand our workflow and build something that really suits us. Their team has always provided great support.”
“Diagna took the time to understand our workflow and build something that really suits us. Their team has always provided great support.”
“Diagna took the time to understand our workflow and build something that really suits us. Their team has always provided great support.”
Maya Matsumoto
Maya Matsumoto
Practice Manager, Allergy & Asthma Practice
Practice Manager, Allergy & Asthma Practice
BUILT FOR HEALTHCARE OPERATIONS
BUILT FOR HEALTHCARE OPERATIONS
BUILT FOR HEALTHCARE OPERATIONS
Automation built for sensitive patient workflows.
Automation built for sensitive patient workflows.
Automation built for sensitive patient workflows.
Configured around your workflow
Configured around your workflow
Configured around your workflow
Diagna adapts to your processes, routing rules, and existing systems.
Diagna adapts to your processes, routing rules, and existing systems.
Diagna adapts to your processes, routing rules, and existing systems.
Human oversight where it matters
Human oversight where it matters
Human oversight where it matters
Incomplete or unclear work is routed to the right person with the necessary context.
Incomplete or unclear work is routed to the right person with the necessary context.
Incomplete or unclear work is routed to the right person with the necessary context.
HIPAA & SOC 2
Compliant by design since day 1
Compliant by design since day 1
Compliant by design since day 1
Diagna safeguards protected health information while automating work across your administrative systems.
Diagna safeguards protected health information while automating work across your administrative systems.
Diagna safeguards protected health information while automating work across your administrative systems.
See what Diagna could automate for your team.
See what Diagna could automate for your team.
Click on "Book a demo call with Diagna" below and get started
Click on "Book a demo call with Diagna" below and get started
Get Started With Diagna
AI staff for the administrative work that keeps healthcare teams from patient care.
Essential Pages
Diagna Healthcare Technologies, Inc. All Rights Reserved
Get Started With Diagna
AI staff for the administrative work that keeps healthcare teams from patient care.
Essential Pages
Diagna Healthcare Technologies, Inc. All Rights Reserved
Get Started With Diagna
AI staff for the administrative work that keeps healthcare teams from patient care.
Essential Pages
Diagna Healthcare Technologies, Inc. All Rights Reserved